How We Handle Your Information
MCI Investment Group respects your privacy and is committed to handling personal information responsibly, transparently, and in accordance with applicable requirements.
Introduction
MCI Investment Group ("MCI Investment Group", "we", "our", or "us") respects your privacy and is committed to protecting personal information entrusted to us.
This Privacy Policy explains how we may collect, use, disclose, protect, and retain personal information when you visit our website, submit an enquiry, communicate with our team, request a consultation, or engage with our professional services in Dubai, United Arab Emirates.
By using our website or voluntarily providing personal information to us, you acknowledge the practices described in this Privacy Policy.
Information We Collect
Depending on the nature of your interaction with us, we may collect different categories of information, including information that you voluntarily provide and technical information generated through your use of the website.
Personal Identification
Full name, passport details, Emirates ID, date of birth, nationality, and other identification information where required for a service or compliance purpose.
Contact Information
Telephone number, email address, residential or mailing address, business address, and other contact information you provide.
Financial & Corporate Information
Bank details, company records, tax information, trade licence details, and related information necessary to provide requested services.
Technical Information
IP address, browser type, operating system, device-related information, and website browsing behaviour collected through appropriate technical mechanisms.
How Information May Be Collected
Information may be collected when you voluntarily provide it to us or when certain technical information is generated through interaction with our website.
- When you submit an enquiry or contact form.
- When you request a consultation or service proposal.
- When you communicate with our representatives.
- When you provide documentation for a professional or compliance-related engagement.
- When you browse or interact with our website.
- Through cookies or similar technical technologies, where applicable.
How We Use Your Information
We may use information collected from or about you for legitimate business, professional, operational, compliance, and service-related purposes.
Information Sharing & Disclosure
Information may nevertheless need to be disclosed in specific circumstances necessary to provide services, satisfy legal obligations, or protect legitimate interests.
Government & Legal Authorities
Where disclosure is required by law, court order, regulatory obligation, or a lawful request from an applicable authority.
Professional Service Providers
Selected external professionals, technology providers, banking partners, or service providers assisting with an engagement.
Compliance & Due Diligence
Where information is required to complete identification, KYC, AML, tax, or other compliance procedures.
Protection of Rights
Where disclosure is reasonably necessary to protect our legal rights, clients, systems, property, or security.
Data Security
We take reasonable technical, administrative, and organisational measures designed to protect personal information from unauthorised access, misuse, loss, alteration, disclosure, or destruction.
No method of electronic storage, transmission, or internet communication can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted online.
Data Retention
We retain personal information for as long as reasonably necessary to fulfil the purpose for which it was collected, provide services, maintain business records, resolve disputes, protect our legitimate interests, or comply with applicable legal and regulatory requirements.
Certain records may therefore need to be retained for a period determined by applicable laws, regulatory requirements, professional obligations, contractual requirements, or legitimate business needs.
Cookies & Website Technologies
Our website may use cookies and similar technologies to support website functionality, understand how visitors interact with our website, improve performance, and enhance user experience.
Cookies may allow a website to recognise a returning browser or remember certain preferences. Depending on the technologies implemented on the website, certain information may also be collected for analytics, performance, or security purposes.
You may be able to control or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Your Privacy Rights
Subject to applicable laws, regulations, contractual obligations, and legitimate legal retention requirements, you may have rights relating to the personal information we hold about you.
Access
Request information about personal data we hold about you.
Correction
Request correction of inaccurate or incomplete information.
Deletion
Request deletion where applicable legal retention requirements no longer apply.
Enquiry
Contact us regarding how your information is handled.
Third-Party Services & Websites
Our website or communications may contain links, integrations, tools, or references to third-party websites and services.
Third-party providers may have their own privacy policies, terms, cookies, security practices, and data-processing arrangements. We recommend reviewing the privacy policies of any external service you choose to use.
MCI Investment Group is not responsible for the independent privacy practices, security, content, or policies of third-party websites or services outside our control.
Children's Privacy
Our professional services and website are intended for individuals and businesses capable of entering into legally recognised professional or commercial relationships.
We do not knowingly seek to collect personal information from children for purposes unrelated to our legitimate business activities.
International Data Transfers
Depending on the nature of a service, technology infrastructure, professional engagement, or third-party provider, personal information may be processed or stored in locations outside the United Arab Emirates.
Where applicable, we take reasonable steps to ensure that information is handled in accordance with applicable legal, contractual, and data-protection requirements.
Communications
We may use the contact information you provide to communicate with you regarding enquiries, consultations, proposals, documentation, service updates, appointments, or matters relating to an existing engagement.
Where permitted by applicable law, we may also send relevant business communications. You may contact us regarding your communication preferences.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, regulatory requirements, or applicable laws.
When changes are made, the updated version will be published on this page together with a revised "Last Updated" date.
We encourage visitors and clients to periodically review this page to remain informed about how information is handled.
Contact Us About Privacy
If you have questions, concerns, requests, or enquiries regarding this Privacy Policy or the handling of your personal information, please contact MCI Investment Group using the details below.
Office 503, Al Fattan Office Tower,
JBR, Dubai Marina, UAE
MCI Investment Group aims to handle personal information responsibly and transparently. If you believe your information has been handled incorrectly or you require clarification about our privacy practices, please contact us using the details provided above.